Is it really free for homeowners? +
Yes, 100% free for homeowners. Post jobs, browse pros, and get quotes at no cost — ever. You only pay the contractor directly for the work done.
How are contractors vetted? +
Every contractor goes through identity verification and license confirmation before being listed on Pronto Crew. We manually review every application.
How does the 30-day free trial work? +
Contractors get full platform access for 30 days at no charge. No credit card required to start. After the trial, plans start at $99/mo. Cancel anytime, no contracts.
What areas do you serve? +
We serve the entire greater Phoenix metro area including Scottsdale, Chandler, Tempe, Gilbert, Mesa, Glendale, Peoria, Surprise, Goodyear, Avondale, Buckeye, and more.
Can I cancel my subscription? +
Yes, cancel anytime with no penalty. There are no long-term contracts or cancellation fees. Your profile stays active until the end of your billing period.
What if I have an issue with a contractor? +
Contact our support team and we will look into it right away. We take quality seriously — contractors who receive consistent complaints are removed from the platform.
How do I update my contractor profile? +
Once your account is set up, reach out to our support team and we will update your profile details, photos, and services for you until the self-serve dashboard is live.
How quickly will I hear back after signing up? +
Homeowners are matched with available pros as quickly as possible. Contractors are contacted within 24 hours of signing up to get their profile set up and activated.